The parish council has been sent some info from the Devon Community Resilience Forum.
“On 6 September a new national phone number “105” was launched by electricity network operators for customers to call should they need to report or to get information about a power cut in their area. 105 is a free service for people in England, Scotland and Wales, and you can call the number from most landlines and mobile phones. It doesn’t matter who you choose to buy your electricity from – anyone can call 105
Why is the new 105 number being introduced?
A lot of people don’t know who to call to report or get updates about power cuts, with many wrongly calling the energy supply companies they pay their bills to. 105 aims to solve this problem, providing people with an easy-to-remember number that will put them straight through to their local electricity network operator. This is particularly important when there is bad weather as severe storms can cause major disruption to electricity supply into homes and businesses.
105 is just one of the ways you can contact your network operator. They can still be contacted directly by phone on
their 0800 number or via their website – and most can be reached through social media too. You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a
serious immediate risk, call the emergency services too.
Who is behind 105?
105 is jointly funded by electricity network operators. Electricity network operators are the companies that manage and maintain the underground cables, overhead lines and substations that bring electricity into homes and businesses. There are several electricity network operators. The larger ones each cover a different region within Great Britain. Wherever you live, 105 will put you through to the right network operator.
The service began on Tuesday 6 September and a series of national campaigns are scheduled around the country to promote the new service.